The "The Dragon's Oath" Promise

The Dragon's Oath

When a dragon gives their word, it’s ironclad — and so is ours.

A photorealistic modern scene in a square composition featuring a diverse group of adults in contemporary everyday clothing, standing together in a warm, welcoming environment. Natural expressions, relaxed body language, and a sense of connection and appreciation. Soft, neutral lighting with gentle pastel undertones creates a calm, trustworthy mood. A subtle fantasy element is present: a faint, elegant dragon crest or rune incorporated naturally into the environment, such as a soft reflection, wall detail,

You are our most valuable treasure

Our customers are the heart of everything we create. Your trust, support, and enthusiasm mean the world to us, and we strive to treat every interaction with care, respect, and genuine appreciation — because you’re not just a customer, you’re part of the story we’re building.

A photorealistic modern workshop scene in a square composition featuring a man in blue-collar work clothes carefully operating an automatic loom. The environment feels clean, professional, and contemporary, with soft natural lighting and warm neutral tones. A woven blanket is visible on the loom, displaying a fantasy-inspired design (no readable text), suggesting a made-to-order product in progress.

Forged With Care

Every item in our shop is created only after your order is placed, thoughtfully crafted with care, intention, and a subtle spark of enchantment. We don’t pull from pre-made stock or dusty shelves — your piece is made especially for you, ensuring it arrives with the quality, detail, and magic it was meant to hold. ✨

A photorealistic modern scene in a square composition showing a customer support professional in contemporary work-casual clothing seated at a desk, actively assisting a customer. The person is focused on a laptop displaying a support interface or inbox (no readable text), with a headset or desk microphone visible to clearly indicate customer service work. The posture and expression convey attentiveness, care, and professionalism. Soft natural lighting and warm neutral tones create a calm, reassuring atmosp

Swift & Noble Service

If you ever need assistance, we’re always within reach. Our support team responds with the speed, care, and honor of a seasoned knight, ready to help guide you through any question or concern. From the first message to the final resolution, you’ll never be left wandering the woods alone — we’re with you every step of the journey.

Returns

To call upon the Dragon’s Oath, simply contact us within 14 days of delivery with a photo and a brief description of the issue. Once we receive your message, our team will review it with care and guide you through the next steps, working with you to resolve the matter and ensure your experience ends on a positive note.

We Honor Returns or Refunds When:

Your item arrived damaged or defective
A production error occurred (it's rare, but even dragons and gnomes aren't perfect)
You received the wrong item